We are looking for passionate and experienced customer service and operations personnel to join our team. As a key member of our store, you will be responsible for communicating with customers, solving problems, and assisting in managing our store operations.

Key responsibilities include:

- Communicating with customers via email, online chat, or phone to address their inquiries and provide a high-quality customer service experience.
- Tracking order statuses, handling returns and exchanges, and ensuring timely and accurate delivery of orders to customers.
- Assisting in managing store operations, including inventory management, order processing, and logistics coordination.
- Collecting and organizing customer feedback to provide suggestions for improving store services and products.
- Assisting in conducting marketing activities to increase the store's visibility and sales performance.